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Online Learning  /  Resources & FAQs

Resources & FAQs


The resources below assemble in one place the answers to questions about online learning and connect you to the many people on campus whose programs are designed to provide assistance. Some of you may have most, if not all, of this information. For those who do not, we hope this is helpful. If you still have questions, please send them to



These offices and programs are continuing their work with you now and through the spring term:

  • The Caltech Center for Diversity is available via phone/email/and zoom. Educational programs and virtual group sessions will be offered daily starting March 30, 2020.
  • The Hixon Writing Center will provide one-to-one support to students. All appointments in spring term will be synchronous, online meetings in Zoom. If you cannot attend a synchronous appointment due to your location or technical issues, please email us at to discuss support. Appointments can be made through the "Writing Center Scheduling" link under Academic Services in Access.
  • Deans tutors (peer tutors) will continue to be available.
  • Caltech Accessibility Services for Students continues to work with students on accommodations and accessibility.
  • Student Wellness Services is offering Counseling and Occupational Therapy support via telephone and the after-hours service. Telephone crisis consultation is available after business hours on weekdays, weekends, and holidays by calling the Counseling Services main line at (626) 395-8331 and pressing "2" when prompted. Further information can be found at and
  • The Caltech Library's wide range of digital resources--eBooks and journals, databases and online help--continue to be fully available and have been enhanced with the addition of many new resources. Digital Course Reserves are available through Moodle, or your instructor, and include many course textbooks. Library guides and reference consultations continue to be available online and through email. DocuServe, our ILL and document delivery service, continues to be available in digital formats only.


Learning online may be a new endeavor. Here are some resources that offer friendly tips and strategies for being an online learner:

  • Rice University has a presentation in which they present some tips for learning during disruption, which includes some strategies for keeping engaged and healthy while learning remotely.
  • Northeastern University gives 8 strategies for getting the most out of an online class.
  • Humboldt State University has a student guide for using Zoom. Students should be encouraged to use their own Zoom accounts to actively collaborate with each other outside of class. Students can also use whiteboard software on their own tablets / iPads and have their tablet also 'join' the Zoom meeting, such that they can easily share screens with each other while collaborating.

Please find more information for Caltech students at Coronavirus (COVID-19) Information for Students and Parents and at Coronavirus (COVID-19) FAQs.