Online Learning  /  Get Help

Get Help

Academic Media Technologies (AMT), Center for Teaching, Learning, and Outreach (CTLO), and the Help Desk provide support for teaching and learning. Please email support requests to the following:

  • amt@caltech.edu - how to use G Suite, Zoom, and lecture recording tools
  • ctlo@caltech.edu - how to use Gradescope and Moodle; Questions on online teaching and office hours, including FERPA issues
  • help@caltech.edu - platform access to G Suite, Gradescope, Moodle, and Zoom, including Zoom Pro and Zoom Webinar licenses and system requirement